STUDIO - Select Help

If an error has occurred with the Clarify 3.1 Studio client. The first step would be to check the Error Log.

Click Help > About Clarify Studio.

STUDIO - Installation Details

A box will appear that shows all the details about the Clarify 3.1 Studio installation that the Clarify user has. From here the Clarify user will want to select Installation Details.

STUDIO - View Error Log

On the next screen, the Clarify user will want to select the Configuration tab near the top of the box.

Once that is selected, the Clarify user can select View Error Log at the bottom of the box.

STUDIO - Workspace Error Log

The error log will appear in the current browser the Clarify user has open. It lists all the dates and times of when specific errors happened

The direct path to the Workspace log in the Clarify user’s directories is shown in the URL.

SERVER - Admin Error Log

The Server Log for the Local Test environment can be easily located by the Clarify user in the Admin Console perspective. It is located on the bottom right of the screen.